Sorry, we couldn't find any questions matching that search.


Where are Raíz & Luz products created?

All our products are made by hand in Murfreesboro, TN.

Do your products contain fragrances or essential oils?

We do not use fragrances or essential oils in our formulas. Scent that is perceived comes directly from our high quality CO2 extracts and cold pressed botanical seed oils.

Are your products vegan?

Yes, all our products are vegan except for the Selva Detox cleanser as it contains honey.

How long does it take to see results?

Uva Enzyme Oil Cleanser, Selva Detox Powder Cleanser, and Ilumina C Oil Serum are formulated to work synergistically.  For optimal results, incorporate the following 5 minute routine 2-3 times a week - in the evenings:

1. Massage 3 pumps of Uva Enzyme oil cleanser to remove makeup, grime, and excess sebum for 1 minute 

2. Combine 1 to 2 more pumps of Uva Enzyme oil cleanser and 1 teaspoon of Selva Detox powder cleanser in the palm of your hand to create a paste and massage gently (avoiding sensitive areas).  Give extra attention to congested areas for best results. 

3. Wash off with warm water to reveal clean, luminous and rejuvenated skin.  Washcloth is not necessary!

4. Mist face generously and massage 3 to 4 drops of Ilumina C oil serum on skin. Make sure to include lips, eye area, and neck until skin has completely absorbed the formula.

Are all ingredients organic?

We pride ourselves by sourcing ingredients with the best quality that guarantee potency and freshness. Cultivating relationships with mission driven producers in Latin America is essential for Raíz & Luz as our small artisan producers do not have the financial capability to label their ingredients as certified organic.  

As a results and impact driven beauty brand, we continue to support our smaller producers as the quality is unmatched and continues to provide dignified work opportunities for locals. 

We are committed to creating the most decadent and results driven skincare so for more information or questions contact us at

What is the shelf life of Raíz & Luz products?

Since our products are handmade in small batches using natural ingredients, products do  have a shorter shelf life compared to conventional products on the market. Products last 12 months from the date of opening, however, we recommend using within 6 months for optimal potency.

Shipping & Returns

What are your delivery times?

Due to the nature of our handmade products, we are not able to accept returns. We want you to have the best experience with us so please contact Yera at and she will guide you in choosing the best products for your skin needs.

Which countries do you ship to?

We’re exclusively shipping within the U.S., however, we do plan to expand our reach within LATAM territories in the future.

Do you offer free shipping?

Yes, on U.S. orders over $100!

Where is my order?

Our orders ship out within 5 business days. Tracking information is provided via your confirmation email. For any questions regarding your order, contact

What to do if my order arrives damaged?

Please email us at within 3 days of the delivered package and we will gladly replace your order.

I still have more questions, where can I contact you?

Email us at